Lunarpages Web Hosting Reviews
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For me, LP represents the start of a new and exciting journey. The team members strive to help each other out, and this makes working here a pleasant time."
Alex M, Customer Support
The best preparation for assisting clients tomorrow is doing your absolute best today when it comes to customer service.
Harold M, Customer Service Supervisor
Here are a few of our customers
Year in and year out Lunarpages has been essentially perfect in hosting several of my websites. There has never been any reported outages from visitors or constituents. Thanks
For more than latest 10 years since my starting it with Lunarpages, I have always been happy with the quick responsiveness and professional support from the technical dept. of Lunarpages. Thanks so much!
I have been using Lunarpages to host my site since 2004; their service has been great and I would highly recommend them! Thanks for doing a terrific job Lunarpages.
Lunarpages has been handling my websites for years now, and I have always had an incredibly great experience with them and their service staff. Very helpful and informative.
Lunarpages offers teachers like me free web hosting for our classroom websites. For over six years, they have provided me with wonderful service, and I am incredibly grateful. They respond quickly to questions, and their uptime is excellent. I have recommended them to others, and will continue to do so!.
I have had Lunarpages for years. I host multiple sites on the server, and I have never had a problem. Support requests are answered quickly.
Very personable and knowledgeable customer service reps. My issue was handled very quickly and efficiently. I highly recommend Lunarpages!
Good hosting with reasonable prices. Good customer support. I would certainly recommend them for your website.
I have been with Lunarpages for several years. Great service and never a problem.
We've been using Lunarpages web hosting for our company website for over 10 years now and are very satisfied. These guys very professional, respond quickly and offer a great product at a reasonable price.
Websites launched since 1998.
Since the inception of Lunarpages, we have strived to accommodate all of our clients and their needs. We are proud of the success our clients have achieved from the launch of their websites.
Lunarpages is your web hosting company.
New accounts in the last 5 years with Lunarpages...
Customers have been with Lunarpages over 10 years...
3098 - 5 Star reviews
On Google, Facebook, and the top industry review sites...
“I am always impressed and happy with the support I get from Lunarpages. Mark was friendly and helpful today he showed me how to solve my problem. I was alos glad you put a message on your number today, telling us there was a problem with the servers.
“Mark was very helpful. so far so good on the solution to the issue. more to go yet. Your emails to me do not include wrapping of long sentences . . . the just string out i have raised this issue in the past - it should be an easy fix for LPgs
“Always great support from your team. This was our first time dealing with a site compromise and I really appreciate the extra help we received to get back to normal. Thank you!
“Mark was great!
“My assistance by James Carr was absolutely perfect. I have worked with him in the past which was the same experience . I called today to try to get him to assist me with a few things and left a call back number while waiting my turn. Upon receiving my return call I recognized his voice , the luck of the draw I got to speak to the person I wanted to! Once again he was very attentive and answered my questions and took care of my problems! He should get a raise! I hope if I ever need assistance again I will get the luck of James answering the phone!
“23 minutes and answered all my questions and fixed some stuff on his end
“Mark immediately identified the problem I had sending an attachment through my email account and explained why an error occurred rejecting the attachment (more aggressive spam filter algorithms). He offered a solution and waited on the phone while I made the correction and re-sent the message with the attachment. He verified that it had gone through successfully. Problem solved and lesson learned. Pleasant to talk to, patient, and efficient.
“Resolved my issues on the first call. Thank you!
“The staff (JD and Mark) at Lunarpages that I dealt with in tech support ( managed hosting) were professional, friendly, patient and knowledgeable!
“Just had a superb service call with Lunarpages. Mark solved my issues quickly and skillfully, and never once made me feel like the tech dummy that I am. Thanks!
“JD was incredibly helpful and pleasant!
“Tech support person was very knowledgeable and solved my questions very efficiently
“Tech Support was GREAT. Knowledgeable, courteous, understanding, patient & FAST! THANK YOU!
“Excellent service from Mark!
“Rep very knowledgeable, understood my problem and made changes to minimize my spamming issues. Excellent customer service!
“Tech fixed access issues with two of my add on domain sites today and then walked me through the PHP update process and checked on some infected code. He took the time to make sure all my questions (even the stupid ones) were answered and never talked down to me. I've been a customer for around 15 years and you've never let me down.
“My support agent knew what he was talking about, and helped resolve my problem immediately. Great service!!!! aircareground.com
“Guided me through a process that couldn't get resolved in a normal help ticket. Thank you.
“JD was amazing to work with. He not only had helpful solutions to my issues but also educated me on background information so that I can now make better decisions independently moving forward. He also made himself available by name in the future so that I can continue speaking with the same (helpful) representative while moving through the further developments. In addition, he was kind, patient, concise, and thorough. (in general I have had a tough time moving my website from using html code to using a content management system while still utilizing a theme that looks like my website/business style.)
“Friendly, helpful, fun
“Mark was professional, patient, and involved. While the problem has not been resolved yet (related to the php upgrade), I feel like I'm getting the support I need to get it back up. Mark aside, though, the tech support over the weekend was fast and responsive, but as of Monday morning dropped to little feedback and long waits 2 of my 3 sites are still down.
“Excellent support. No hosting issues in the 3 years I have been working with Lunarpages.
“Excellent support! My tech was super friendly, helpful and very clear in his explanations. I was able to resolve all my outstanding tickets in one phone call. Absolutely awesome!
“JD was a great help. He knew exactly what the problem was and took care of it.
“The help was excellent. Not having my password or login information I thought the renewal process would have been slow however it was very fast. Very professional and courteous help line.
“great help, very understandable explanations!!!
“Mark - is very well spoken and very professional. He readied our website for the PHP upgrade - thanks for the quality customer service.
“The tech agent answered all my ??? and then gave some additional advice which I didn't expect. Really appreciated that.